Chez Nous Website Terms of Use


Special Note: This website is made up of descriptions of arrangements provided by independent advertisers, and reviews and other postings from other third parties. Such content is the responsibility of the advertiser or third party creator of the content and not of Chez Nous.

We have no responsibility for this content as we are merely providing access to it as a service to you. Chez Nous is not able to check the accuracy or truthfulness of the content of adverts and postings and does not visit or inspect any property featured. We do not endorse, support, represent or guarantee the truthfulness, accuracy or reliability of any information about any arrangements or any advertiser featured on this website or any opinions posted by third parties. While we will endeavour to remove any offensive, unlawful or harmful content from the website as soon as reasonably practicable after it is brought to our attention, we shall not be liable on account of the accuracy, lawfulness, defamatory nature, completeness, or otherwise of such content.

All advertisers featured on this website are independent from Chez Nous and Chez Nous does not own, manage or control any advertiser or any property featured on this website.

Please note that Chez Nous does not offer any scheme of financial protection in respect of any bookings with any property owners or advertisers.

Access to and use of any information on this website and any use of our services is conditional on your acceptance of these website use conditions without modification. Please read them carefully. We recommend you print out and keep a copy of them for your future reference. If you do not wish to accept any part of them, you must not use our website or our services.

In these Conditions, “you” and “your” means any and all persons using this website. “Chez Nous”, “We”, “us” and “our” means Awaze Vacation Rentals Ltd Ltd of Sunway House, Raglan Road, Lowestoft, Suffolk NR32 2LW trading as Chez Nous or where applicable, its affiliated or related entities, associates, or partners, or any company or companies within the Vacation Rentals group of companies.

We may alter these terms and conditions at any time. If we do so, all subsequent use of our website will be governed by the newer version. You must check these terms and conditions regularly.

When you visit our website or send e-mails to us, you are communicating electronically. We will also communicate with you by e-mail. You agree that all notices, agreements, disclosures and other communications that we provide to you electronically satisfy any requirement that such communications be in writing.

We act only as an advertising intermediary in respect of all services or arrangements featured on this website (“arrangements”). We accept no liability in relation to any contract you enter into or for any arrangements you purchase or for the acts or omissions of any advertiser(s) or other person(s) or party(ies) connected with any arrangements. For all arrangements, your contract will be with the advertiser or owner of the arrangements and not with Chez Nous.

The terms and conditions of the advertiser(s) or owner(s) of your confirmed arrangements will apply to your booking. These terms and conditions may limit and/or exclude the advertiser or owner’s liability to you.

Nothing on this website constitutes an offer on our part. The matters detailed constitute an invitation to you to make an offer to the applicable advertiser or owner on their stated terms to purchase arrangements we feature. The applicable advertiser may accept or decline any such offer. All arrangements featured or referred to are at all times prior to specific confirmation subject to availability and no warranties, promises or representations are given as to availability.

If you need to cancel or amend a confirmed booking, cancellation/amendment charges will generally be payable. The amount of such charges varies according to the time your notice of cancellation is received by the advertiser or owner concerned before departure. Please check the advertiser or owner’s terms and conditions.

As a condition of your use of this website, you warrant to us that you will not use it or any material or information on it for any purpose that is unlawful or prohibited by these conditions. You warrant that you are at least 18 years old and have the legal authority to use this website in accordance with these conditions. You agree to be financially responsible for all charges, fees and other sums of whatever nature which arise out of your use of this website.

You must not link (including deep linking) to our website without our prior written agreement.

All content of this website (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software) is our exclusive property or that of our content suppliers and is, unless specifically stated otherwise, protected by copyright or similar ownership rights. It is published by us and may not be reproduced other than by downloading and viewing on a single computer and/or printing a single hard copy, for private purposes only. It is not to be otherwise reproduced, transmitted, made available on a network or used to create derivative works without our prior written consent. All rights are reserved.

The trade marks, logos and service marks shown on our website, unless otherwise specified, are our intellectual property. No rights are granted to use any of them without our prior written consent.

We are an English registered Company. Our business and the services we offer are governed exclusively by the applicable laws of England and Wales. No warranties, promises and/or representations of any kind, express or implied, are given as to the accuracy or completeness of any of the material or information contained on this website or in any advert appearing on this website (in accordance with English law or with any laws of any other country) or as to the nature, standard, suitability or otherwise of any services offered by us or on our behalf. Access is further conditional on your agreement that any dispute or matter which arises between you and us will be dealt with by the Courts of England and Wales only to the exclusion of the Courts of any other country.

We shall not be liable for any loss or damage or other sum or claim of any nature whatsoever (direct, indirect, consequential or other) which arises, directly or indirectly, in connection with this website or any advert appearing on this website.

The information contained on this website or in any advert appearing on this website may contain inaccuracies and typographical and other errors. The information on these pages may be updated from time to time and may at times be out of date. If any price or other information is obviously incorrect, we will not be bound by it. You must ensure you check all details of your chosen arrangements (including the price) with the advertiser or owner at the time of booking.

This website contains links to other websites. Except where they belong to us, such other websites are not under our control or maintained by us. We are not responsible for the content of such websites. We provide these links for your convenience only but do not monitor or endorse the material on them. We cannot accept any liability in relation to any such other websites or in relation to any material or information appearing on them or which you may otherwise come across after leaving our site by way of a hypertext link or any other means.

Chez Nous may provide a mapping / location service called Place Search on the website. Please note that locations and property distances from a given location detailed in Place Search are approximate and for general guidance only. We do not guarantee that properties will appear in any particular search radius when using Place Search.

Please note that you may use or access our website only for the purposes of viewing, booking, reviewing and/or advertising holiday rental properties and for the other purposes specifically allowed by these terms and conditions or the Easybook terms. You may not use or access our website for any other purpose. In particular, but without limitation, all use of data mining, spiders and similar data extraction tools is expressly forbidden unless we have given prior consent to their use in writing. This does not prohibit the use of general purpose internet search engines.

This website or any part of it (or any websites that are linked to this website) may not be compatible with your browser or computer configuration and we make no warranty that it is. We make no warranty that your access to our website will be uninterrupted, timely or error free. It is your responsibility to ensure you carry out sufficient checks (including virus checks) to satisfy your particular requirements.

If any exclusion(s) or limitation(s) contained in these Conditions is found, in whole or part, to be unlawful, void or for any other reason unenforceable for any purpose(s), that exclusion(s) or limitation(s) or the part(s) in question shall be deemed severable and omitted from these Conditions for that purpose / those purposes. Such omission shall not affect the validity, effectiveness or enforceability of the other provisions of these Conditions.

Given the unique nature of the Internet and the need to secure our systems and proprietary technology, we reserve the right at any time to restrict or prohibit access to this website for any user for any reason, and especially to restrict or prohibit access for users who demonstrate patterns of abuse, or unusual or improper use of this website or who violate these conditions.

This website allows you to submit material and/or post reviews ("User Content"). You agree to use such services only to send User Content that complies with these terms.

By posting or distributing User Content on the website you expressly grant us an irrevocable right to freely use, copy, publish, translate and distribute the User Content in any medium and in any form (including for advertising and promotional purposes by others) without your permission.

We are not liable for such User Content. We reserve in our sole discretion to remove without notice any User Content which:-.

  • is patently offensive to the online community, such as content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;

  • harasses or advocates harassment of another person;

  • involves the transmission of "junk mail", "chain letters," or unsolicited mass mailing or "spamming";

  • is defamatory or libellous;

  • anything which we consider inappropriate;

  • promotes information that you know (or which we believe) is false, misleading or promotes illegal activities or promotes conduct, or that is abusive, threatening, or obscene;

  • promotes an illegal or unauthorised copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;

  • contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);

  • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;

  • constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party in any country in the world; or

  • engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.

  • contains information that identifies any individual without their consent;

  • is untrue, inaccurate, abusive, likely to cause offence, illegal, or obscene.

You agree not to post or distribute any information or material that is copyrighted by any third party without the express written consent of such party, and you agree to indemnify and hold us harmless from any claim arising out of or relating to your violation of this provision.

You agree not to portray, depict or identify any person without their express consent and you agree to indemnify and hold us harmless from any claim arising out of or relating to your violation of this provision.

If you have any complaints or objections to material or content including User Content posted on this website, or if you believe that material or content posted on this website infringes your intellectual property rights, please contact us immediately by writing to us at Chez Nous, Sunway House, Raglan Road, Barnoldswick, Lancashire BB94 OAA. Once we have completed our investigations if appropriate, we will make all reasonable endeavours to remove illegal content within a reasonable time.

Any personal information you post on the Site will be used in accordance with our privacy policy.

You agree to indemnify, defend and hold us harmless for and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation by you of these conditions.

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